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ITK BLOG: "Where we Keep you, In The Know"

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Customer Interaction Technology

Historically the default customer interaction for consumers has been stores sales associates. Recognizing this, successful store native retailers invested in providing excellent customer experiences by

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Customer Engagement

Consumers have developed a well-earned sense of skepticism. This comes from experiences that have validated their suspicions that they are seen only to be one

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Growing and Protecting Marketshare

Growing and Protecting Marketshare is dependent on two fundamentals: Corporate Integrity and Satisfying the Customer Tweet   Success is determined within the context of competition.

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