ITK BLOG: "Where we Keep you, In The Know"
Product and Customer Data Management
Digital transformation is forcing a stark choice: adopt and adapt or become irrelevant. Traditional retailers have been slow to appreciate this, and as such have created a competitive disadvantage for themselves versus their natively digital competitors. Product and Customer Data Management is one of the core elements in any Retail Digital Transformation that also includes, Brand Building and Brand Preservation, Growing and Protecting Marketshare, Customer Engagement, and Customer
Customer Interaction Technology
Historically the default customer interaction for consumers has been stores sales associates. Recognizing this, successful store native retailers invested in providing excellent customer experiences by providing sufficient levels of...
Customer Engagement
Consumers have developed a well-earned sense of skepticism. This comes from experiences that have validated their suspicions that they are seen only to be one dimensional anonymous units of...
Growing and Protecting Marketshare
Growing and Protecting Marketshare is dependent on two fundamentals: Corporate Integrity and Satisfying the Customer Tweet Success is determined within the context of competition. There is no sustained...
Brand Building and Brand Preservation
Brand building is the process of establishing an identity for a product, a company or both. Brand identity is infused with qualities of intrinsic value. The most successful companies...
CATHOLIC CHARITIES USA SELECTS ITK SOLUTIONS GROUP TO LEAD ITS NATIONAL DIGITAL TRANSFORMATION
The “Transforming the Delivery of Poverty Services” initiative will draw on Microsoft’s Technology for Social Impact and threshold.world’s nonprofit expertise to help those in need ALEXANDRIA, Va. and BEVERLY,...
What Extreme Sports Have in Common with an ERP Implementation
What Extreme Sports have in Common with an ERP Implementation” Tweet During a recent call with the ITK team, and after discussing the business of the day, the topic...
ITK Solutions Group Taps Veteran IT Leaders Brenden Smith to Head its Growing Microsoft Power Platform Practice
A Recognized Thought Leader, Smith Brings Extensive Experience Empowering Organizations to Realize the Full Potential of Microsoft’s IT Ecosystem BEVERLY, Mass., April 28, 2021 — ITK Solutions Group (ITK), a leader...
A Very COVID Christmas
How will Retail fare during this unprecedented time? Find out what to expect for Christmas 2020, and the trends into the 2021 holidays.
