The spark of the idea that is now ITK ignited when co-founders Chris Fibbe and Sam Coluccio reconnected in a parking lot in Beverly, Massachusetts. Chris and Sam had worked together before. Chris was running his own software consulting company working closely with Sam, who was busy establishing himself as a process expert on the software solutions side. Sam would establish his process credentials as the architect of Microsoft’s Software Implementation Process Methodology known as SureStep. While Chris at the time had just sold his company to a Private Equity firm.
“The plus is a sign and symbol, and our outlook in general.”
We make big decisions based on our Values. They are the Ultimate Boss, whether you were hired last week or you’re the founder of the company. Our Values are not empty words put on a plaque in our reception area, they are a set a behaviors we hold ourselves to every day…in good times and bad.
Doing What’s Right, Not What’s Easy
Being Fair in All Situations
Living the Other Values
Innovative, yet humble
Taking Care of Business but also taking Time to Connect
Recognizing the Contributions of other team members
Respect for Each Other’s Opinion
Ability to discuss when Trust is Broken
Open to making mistakes in order to improve as an individual and as a team
We plan before we execute, but don’t overplan
We share our processes openly with our team
We follow processes and are open to making them better
You are in
a good company
Sam Coluccio is a principal and co-founder of ITK Solutions Group. With 15+ years of consulting expertise under his belt, Sam has successfully created and lead restructuring initiatives for senior consulting teams, retail organizations and Fortune 500 companies. He has developed a “process first, technology second” consulting approach that emphasizes the importance of aligning software solutions with business processes – not the other way around.
Prior to launching ITK, Sam was the National Director of MCS (Microsoft Consulting Services) for AX and CRM. He spearheaded efforts at Microsoft to reorganize their Dynamics consulting services organization, and was instrumental in building the offshore practice for MSFT in Hyderabad, India. He helped make MCS a profitable business with 6x the revenue compared to when he took over. As importantly, Sam created and deployed the first comprehensive ERP/CRM implementation methodology, SureStep, which was later adopted by the partner channel worldwide and is the standard for all AX implementations. This reengineered consulting practice allowed Microsoft to move away from just being a dev platform into a solution for upper-mid market and enterprise companies. Before Microsoft, Sam was VP of Retail Consulting for Lawson Software where he built a regional and national practice with sustained growth.
Sam’s ability to recruit, hire, train and retain strong business professionals in his practice is a thread running throughout his career. He has a strong passion for innovation, and a truly entrepreneurial spirit. Sam continues to strive for improved results with every engagement, going beyond “best practices” to achieve real value for each of his clients.