How to Fix RDP Full Screen Bug while Connected to a Projector
Often when we connect to a projector AND a Remote Desktop (RDP), the display / resolution settings force us to slide around the screen to access the entire desktop when in ‘full screen’. We’re used to seeing the slider bars below despite being in Full Screen.The reason for this error is due to a bug […]
Vendor Price Protection in Microsoft Dynamics AX 2012
Overview: Vendor Price Protection is a topic Microsoft Dynamics AX 2012 Retail Customers often ask the best practice method using standard AX processes. Vendor Price Protections are agreements between the vendor and customer where in the event the on-hand inventory is devalued, the vendor will reimburse the customer for the loss of value. This is […]
Personalizing the Customer Shopping Experience
Today’s retail customer, demands a custom-tailored and consistent shopping experience, regardless of the sales channel. That’s nothing new, right? Right. Then why are so many retailers choosing to ignore this shift in consumer buying habits? Does it have something to do with mitigating risk? It’s not easy to be the innovators and early adopters. Accepting […]
Importing Financial Dimension Values for Departments – Microsoft Dynamics AX
The following scenario occurred while I was uploading (via DIXF) the standard financial dimensions for a client in Microsoft Dynamics AX 2012 R3. To review, the standard financial dimensions in Microsoft Dynamics AX 2012 are Cost Center, Department and Business Unit. I ran into a bit of a roadblock while I was using the DIEF […]
US Retail Operations Set-up – Six Compliance Laws & Regulations You Should Know
As a foreign retail entity using Microsoft Dynamics AX; moving your retail business overseas can be a daunting task if you don’t have the proper resources to help guide you through the process. Especially when it comes to United States business compliance laws & regulations. You’ll need to understand which areas of compliance Microsoft Dynamics […]
Leveraging Buyer Push Functionality in AX 2012
Microsoft Dynamics AX 2012 offers rich features when it comes to Buyer Push functionality. One scenario, with setup on using this functionality, is illustrated below. Buyer push can be through a replenishment rule linked to the retail (merchandise) hierarchy; via a replenishment hierarchy using the warehouse location weights assigned or with a fixed quantity to all stores selected. The second […]
A BIG Issue Sale Reps have with CRM: Big Brother
‘How come it feels like someone is watching me’ isn’t just a lyric to a song from the 80’s. It’s how many sales reps feel about CRM. We’re going to highlight where these feelings come from. Separate fact from fiction. And give sales managers and sales reps strategies to get the benefits of CRM without feeling […]
ITK Spotlight – Retail Item and Channel Profitability
Welcome to the ITK Spotlight. Where a senior ITK Solutions Group team member will introduce a topic that Retail professionals are interested in to help them with their future or ongoing Retail ERP / CRM project(s). For those of you who are not familiar with ITK Solutions Group, we are retail experts who just happen to be systems integrators. […]
Unraveling Credit Card Merchant Fees
The cost of accepting credit and debit cards has become unavoidable for retailers as our culture continues to shift from paper to plastic – and I’m not talking about grocery bags. The fees imposed on merchants can be confusing, overwhelming, and sometimes a bit shady. Understanding the breakdown of processing fees and pricing models is […]
Are Visa and MasterCard Overpriced Dinosaurs?
The past few years have witnessed a revolution in retail payment processing. New options in payment processing have emerged from a landscape consisting almost entirely of credit cards, debit cards and store branded cards. Also during this time period, amounts charged for merchant processing of charge cards have continued to rise, which has been a […]
