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Alerts in Microsoft Dynamics AX 2012 – Overview Guide

What is an alert?: An ‘alert’ is a system notification in Microsoft Dynamics AX to a user or a group of users. Alerts can be programmed to pop up in the lower right hand portion of the users’ screens in AX. Alerts can also be set to send an email. Alerts can be triggered by: […]

How to Fix RDP Full Screen Bug while Connected to a Projector

Often when we connect to a projector AND a Remote Desktop (RDP), the display / resolution settings force us to slide around the screen to access the entire desktop when in ‘full screen’. We’re used to seeing the slider bars below despite being in Full Screen.The reason for this error is due to a bug […]

Vendor Price Protection in Microsoft Dynamics AX 2012

Overview: Vendor Price Protection is a topic Microsoft Dynamics AX 2012 Retail Customers often ask the best practice method using standard AX processes. Vendor Price Protections are agreements between the vendor and customer where in the event the on-hand inventory is devalued, the vendor will reimburse the customer for the loss of value. This is […]

Personalizing the Customer Shopping Experience

Today’s retail customer, demands a custom-tailored and consistent shopping experience, regardless of the sales channel. That’s nothing new, right? Right. Then why are so many retailers choosing to ignore this shift in consumer buying habits? Does it have something to do with mitigating risk? It’s not easy to be the innovators and early adopters. Accepting […]

Importing Financial Dimension Values for Departments – Microsoft Dynamics AX

The following scenario occurred while I was uploading (via DIXF) the standard financial dimensions for a client in Microsoft Dynamics AX 2012 R3. To review, the standard financial dimensions in Microsoft Dynamics AX 2012 are Cost Center, Department and Business Unit. I ran into a bit of a roadblock while I was using the DIEF […]

US Retail Operations Set-up – Six Compliance Laws & Regulations You Should Know

As a foreign retail entity using Microsoft Dynamics AX; moving your retail business overseas can be a daunting task if you don’t have the proper resources to help guide you through the process. Especially when it comes to United States business compliance laws & regulations. You’ll need to understand which areas of compliance Microsoft Dynamics […]

Microsoft: The Future of Retail is Available Today

Microsoft has been setting the innovation pace for decades. The monster of Redmond, WA not only has a pipeline of genius tech on the horizon, it also has a host of technology available today that looks like it stepped right off the pages of a sci-fi novel. To read the rest of this article, click […]

Leveraging Buyer Push Functionality in AX 2012

Microsoft Dynamics AX 2012 offers rich features when it comes to Buyer Push functionality. One scenario, with setup on using this functionality, is illustrated below. Buyer push can be through a replenishment rule linked to the retail (merchandise) hierarchy; via a replenishment hierarchy using the warehouse location weights assigned or with a fixed quantity to all stores selected. The second […]

A BIG Issue Sale Reps have with CRM: Big Brother

‘How come it feels like someone is watching me’ isn’t just a lyric to a song from the 80’s. It’s how many sales reps feel about CRM. We’re going to highlight where these feelings come from. Separate fact from fiction. And give sales managers and sales reps strategies to get the benefits of CRM without feeling […]

ITK Spotlight – Retail Item and Channel Profitability

Welcome to the ITK Spotlight. Where a senior ITK Solutions Group team member will introduce a topic that Retail professionals are interested in to help them with their future or ongoing Retail ERP / CRM project(s). For those of you who are not familiar with ITK Solutions Group, we are retail experts who just happen to be systems integrators. […]

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