ERP Software Selection: Crucial Questions To Ask

So you’ve finally decided it was time to kick your antiquated systems to the curb and begin the exciting journey of selecting a new ERP solution? That’s good news! We here at ITK know how daunting the ERP software selection process can be when you don’t have the experience that’s required to effectively sift through […]

Facilitating Omni-Channel Retail Experiences

About a month ago, I bought some jeans from my favorite retail clothing chain. The jeans fit perfectly- at first. After a few wears, they stretched out beyond return and I wanted to exchange the jeans. Problem: I didn’t have a receipt and I had washed them several times. To my surprise, it wasn’t a […]

5 Retail Technology Trends to Watch in 2016

As experts of retail solutions, we here at ITK Solutions Group like to keep our eye on emerging retail technology trends to ensure that our clients are fully equipped with the tools necessary to meet their business objectives for 2016 (and beyond). With plenty of emerging retail technology to be excited about in 2016, it […]

These charts show just how popular Microsoft still is with big businesses

Gartner has published research that shows which companies provide the online services used by multi-billion-dollar companies. The report, titled “Microsoft Dominates Clould Email in Large Public Companies,” looks at how Office 365, the cloud services component, compares to Google’s Apps for Work. Garnter looked at over 5,000 companies in total. Read more…

How Amazon Can Reduce Fraud Loss

Recently my Amazon account was hacked, which contained my stored American Express card number. Luckily, my American Express number was not hacked. Amazon claims that this did not happen internally (via a security lapse on their side), which I have no reason to question. However, Amazon should expect that user accounts will sometimes be hacked, […]

5 Tips That Maximize the Value of Your CRM Software

At its core, CRM software provides companies a solution intended for customer data management, and the automation of certain sales, marketing, and customer service related functions. But for some companies, their CRM software has become nothing more than a glorified phone book. When CRM software is used like this, it can make it difficult for […]

Microsoft and Unit4: One Step Closer to “Self-Driving” ERP

At Unit4, we think ERP should be an intelligent system that pro-actively warns, predicts and advises based on historical data, trends and users’ patterns like their whereabouts and meeting agenda topics. We also think everything should be contained within the system, eliminating the need for dozens of emails, complex Excel spreadsheets and multiple add-on software […]

Poor Accounting Practices, Not the Skill of Thieves, Results in Financial Losses

A recent article in the Wall Street Journal titled ‘Hackers Trick Email Systems into Wiring Them Large Sums’ discusses losses estimated at $1B over the last two years from email hacking schemes. The gist is that thieves get control over email accounts and then direct company employees to pay possibly legitimate invoices to fraudulent bank […]

Roundup Of Cloud Computing Forecasts And Market Estimates, 2015

Global SaaS software revenues are forecasted to reach $106B in 2016, increasing 21% over projected 2015 spending levels.  A Goldman Sachs study published this month projects that spending on cloud computing infrastructure and platforms will grow at a 30% CAGR from 2013 through 2018 compared with 5% growth for the overall enterprise IT. To read the rest […]

Retail Merchandising Decisions: Art versus Science

Choosing which products to purchase and in what quantities is one of the biggest decisions any Chief Merchandising Officer will make. These decisions can make or break a company’s seasonal sales (and, given the thin margins many retailers operate on, can make or break a company financially). Retail systems now provide a wealth of item-level […]