March 16, 2015

Microsoft announces Azure IoT Suite

More and more, we’re seeing the Internet of Things (IoT) become part of the fabric of business, helping converge an organization’s assets, data and processes with people and business systems. Today, this intersection is allowing enterprises to uncover new opportunities, create new business models and transform their operations – from elevators, to particle accelerators and washing machines – to become truly digital businesses.  To read the rest of this article, click here.

March 16, 2015

Intelligent Customer Engagement with Microsoft Dynamics CRM

Convergence has always been an exciting time for us to share the latest technologies from Microsoft Dynamics. Starting this year, Convergence offers a much broader focus, transforming to become The Microsoft Conference for Business, giving attendees the opportunity to experience the full power of One Microsoft. In his keynote address today, Satya Nadella talked about the importance of culture in empowering individuals and organizations to use the latest technologies to transform their business. Dynamics CRM plays a key role in doing just that – giving companies intelligent customer engagementsolutions so they can deliver customer experiences that are personalized, proactive and predictive. To read the rest of this article, click here.

January 12, 2015

Overcoming barriers to successful retail store analytics

The measurement of sales performance and customer behavior rivaling that available online is now within reach in physical stores. Speeding adoption of in-store analytics is the increasing use of smart mobile devices by shoppers and advances in Wi-Fi, Bluetooth and surveillance technology. But the tools for turning valuable customer behavioral insights into something useful are not fully mature, and retailers lack a full understanding of how to implement them. To read the rest of this article, click here.

January 12, 2015

NRF: Tech that capitalizes on physical retail’s strengths

At a keynote session Sunday at the NRF Big Show, Bill Simon, former president and CEO, Walmart U.S., said he believes pure e-commerce plays are “starting to see a peak.” At the same time, arriving technology will finally help retailers capitalize on physical retail’s inherent strengths. To read the rest of this article, click here.

January 9, 2015

Is online selling gaining more momentum?

E-commerce by all indications delivered another strong holiday selling season in 2014, marked by solid double-digit growth. At the same time, a new report shows brick & mortar suffered a steep decline over the same period.

To read the rest of the article, click here.

January 5, 2015

Digitizing the Enterprise

As a retailer today, if you haven’t gone digital, you’re a step behind the competition. For E-Plus Gruppe, a German telecommunications retailer with more than 400 stores and 25 million customers, the goal has always been simple: provide mobile telecommunications to everyone. To achieve this, the retailer decided to move the company into a mobile app, which would streamline, digitize, and simplify processes, as well as create a superior overall customer experience. To read the rest of this article, click here.

September 17, 2014

ERP Returns $7.23 For Every Dollar Spent

Enterprise Resource Planning (ERP) applications continue to deliver high return on investment (ROI), with an average benefit of $7.23 returned for every dollar spent, according to a Nucleus Research analysis. In fact, the returns are up more than a third from average returns five years ago. The study analyzed the actual costs and benefits of Nucleus published case studies on individual companies’ ERP deployments. To read the rest of this article, click here